Frequently Asked Questions
Frequently Asked Questions
What is the delivery time for my order?
The delivery time is on average 7 to 15 business days, depending on the country of shipment and the delivery service.
How can I return my order?
You can return your order within 14 days of receipt. Fill out the return form and send it back with the items to the provided address.
How can I track my order?
After placing your order, you will receive an email with a Track & Trace code to track your package.
What payment methods do you accept?
We accept Creditcard and paypal
Can I cancel my order?
Yes, you can cancel your order as long as it has not yet been shipped. Please contact our customer service as soon as possible.
What should I do if I receive a damaged product?
Contact our customer service immediately and send photos of the damaged product. We will provide an appropriate solution.